Return and Refund Policy – Lightningflash.shop

At Lightningflash.shop, we strive to provide our customers with high-quality products and an excellent shopping experience. If for any reason you are not fully satisfied with your purchase, we are here to help.

Returns

• You may request a return within 14 days from the date you received your order.

• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

• Certain items such as perishable goods, intimate products, or personalized/custom items are not eligible for return.

Refunds

• Once we receive and inspect your returned item, we will notify you by email regarding the approval or rejection of your refund.

• If approved, your refund will be processed, and the amount will be credited back to your original method of payment within 5–10 business days.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@lightning.shop.

Order Cancellations

• Orders can be cancelled within 24 hours of purchase. After this period, the order may already be processed and shipped.

Contact Us

If you have any questions regarding our Return and Refund Policy, please contact us:
📧 Email: support@lightning.shop